Jack Kroening - State Farm Insurance Agent in 1300 Palm Bay Road Northeast Ste 4

Customer Reviews about Jack Kroening - State Farm Insurance Agent:

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  !!!!BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE!!!!!!!! ****$1000 TO $2,300+ ANNUAL RATE INCREASE ON 10-YEAR OLD CAR**** ALL QUOTES ABOVE THIS REFLECT AN OUTDATED REVIEW, BEFORE THEY SHAFTED ME. I EDITED IT, AND CANCELLED MY CAR & MOTORCYCLE TOO. WHICH THEY CHARGED ME TO DO! NOBODY KNEW ANYTHING ABOUT A CORVETTE I HAD INSURED WITH THEM FOR 10 YEARS! OFF THEIR SYSTEM IN A MONTH! WHAT CAUSED THIS DEBACLE? I ACCIDENTALLY LET MY COVERAGE LAPSE (VERY IRRESPONSIBLE, I TAKE FULL RESPONSIBILITY -- TAKE MY ADVICE AND GET YOUR AUTO INSURANCE PREMIUM ON AUTO-DEBIT.) HOWEVER, WHEN AN INSURANCE OFFICE IS COLLECTING $2,000/YR FROM A PROFITABLE CUSTOMER, A COMPUTER PROGRAM LIKE DOCTORS OFFICES HAVE COULD PROMPT A PHONE CALL FROM THE RECEPTIONIST. WHY NO PROGRAM TO CALL YOU? SIMPLE!! LOL BECAUSE THEY GREATLY *PREFER* YOU LAPSE!!! IT CREATES A WINDFALL PROFIT IF YOU HAVE 35 YEARS OF LOYALTY BUILT UP! YOUR "LOYALTY RATING" FALLS FOR ANY INSURANCE COMPANY YOU APPLY TO. 35 YEARS OF CONTINUOUS COVERAGE *(WORTH A **FORTUNE** BTW)* FALLS TO *ZERO* BY ACCIDENTALLY THROWING OUT AN ENVELOPE! IF YOU STAY WITH STATE FARM IT'S A WINDFALL FOR THEM! IF YOU GO TO ANOTHER COMPANY, YOU'LL PAY THEM A WINFALL FORTUNE TOO! NOW I UNDERSTAND WHY NO PHONE CALL. IT WOULD HURT OFFICE AND COMPANY PROFITABILITY!! FOR SHAME. IT REEKS OF *COLLUSION* TOO! IT WAS SUGGESTED THAT "I LOOK AT REDUCING SOME OF MY DEDUCTIBLES! MY REPLY: "I'D HAVE TO TRY AND FIND A RATE THIS BAD. TRY REALLY HARD!" BUT ALAS **NOT** TRUE. THEY'LL *ALL* SHAFT YOU, BECAUSE YOUR LOYALTY RATING NOW SUCKS. STATE FARM WAS NOT GOING TO GET MY BUSINESS, EVEN IF I HAS TO PAY MORE. HAPPILY, ***GEICO*** WAS BY FAR THE MOST FORGIVING OF THE BUNCH. DROPPING UNINSURED MOTORIST MEDICAL GOT ME WITHIN $500/YEAR OF WHERE I HAD BEEN -- I HAVE HEALTH INSURANCE. The CEO will get a letter about this, just because of principle. Treating 35 year customers like this, because you can, isn't right. But it's surely a "profit center". JACK IS A GOOD GUY AND SAID HE'D APPEAL, BUT KNEW HE'D FAIL. HE'S BEEN HEAD OF THAT OFFICE FOR LONGER THAN I'VE BEEN WITH STATE FARM. NO PULL, BUT WHY WOULD STATE FARM CORPORATE THROW AWAY EASY MONEY?! I'D LOVE TO CHANGE THIS BACK TO REFLECT 35 YEARS WITH STATE FARM. BUT I'LL BE DEAD BEFORE I COULD DO IT AGAIN. ONE MISSED ENVELOPE. ****A NEW CORVETTE WAS QUOTED TO ME AT A RATE **BELOW** THE $2,300 "NEW HOSED" RATE ON MY 10 YEAR OLD VEHICLE!!!!**** WHY? SIMPLE! AI TAKE FULL RESPONSIBILITY FOR ACCIDENTALLY LETTING MY COVERAGE LAPSE (VERY IRRESPONSIBLE -- TAKE MY ADVICE AND GET YOUR AUTO INSURANCE PREMIUM ON AUTO-DEBIT. HOWEVER, WHEN AN INSURANCE OFFICE IS COLLECTING $2,000/YR FROM A PROFITABLE CUSTOMER, A COMPUTER PROGRAM LIKE DOCTORS OFFICES HAVE COULD PROMPT A PHONE CALL FROM THE RECEPTIONIST. THEY PREFER YOU LAPSE. YOUR "LOYALTY RATING" FALLS FOR ANY INSURANCE COMPANY YOU APPLY WITH. 35 YEARS OF CONTINUOUS COVERAGE FALLS TO ZERO BY ACCIDENTALLY THROWING OUT AN ENVELOPE! IF YOU STAY WITH STATE FARM IT'S A WINDFALL! IF YOU GO TO ANOTHER COMPANY, YOU'LL PAY A FORTUNE TOO. NOW I UNDERSTAND WHY NO PHONE CALL. IT WOULD HURT OFFICE AND COMPANY PROFITABILITY! FOR SHAME. IT REEKS OF COLLUSION TOO. MORE PROFITABLE VEHICLE AS YOUR "STATUS" IMPROVES.
  By Glenn Edgar, September 12, 2017
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  I saved bug bucks switching from allstate to Kroening State Farm, friendly staff and would recommend!
  By larry michael, May 18, 2017

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About Jack Kroening - State Farm Insurance Agent in Palm Bay